m-chat Status - Incident history https://m-chat.instatus.com m-chat Wed, 8 Jul 2026 04:02:54 +0000 Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange outage Type: Incident Duration: 10 minutes Affected Components: Saving requests, New chat, Block(Dialog) Execution, Message exchange, Webhooks Jul 8, 04:02:54 GMT+0 - Investigating - Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 8, 04:13:22 GMT+0 - Resolved - Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 10 minutes

Affected Components: , , , ,

<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>04:02:54</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>04:13:22</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 8 Jul 2026 04:02:54 +0000 https://m-chat.instatus.com/incident/cmrbjyb3y03c10rld0gie7h30 https://m-chat.instatus.com/incident/cmrbjyb3y03c10rld0gie7h30 Integrations outage Type: Incident Duration: 28 minutes Affected Components: Integrations Jul 8, 04:02:32 GMT+0 - Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 8, 04:30:33 GMT+0 - Resolved - Integrations is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 28 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>04:02:32</var> GMT+0</small><br><strong>Investigating</strong> - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>04:30:33</var> GMT+0</small><br><strong>Resolved</strong> - Integrations is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 8 Jul 2026 04:02:32 +0000 https://m-chat.instatus.com/incident/cmrbjxu7203ai1ald588ips7t https://m-chat.instatus.com/incident/cmrbjxu7203ai1ald588ips7t Receive reply outage Type: Incident Duration: 4 minutes Affected Components: Receive reply Jul 8, 04:01:58 GMT+0 - Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 8, 04:05:45 GMT+0 - Resolved - Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>04:01:58</var> GMT+0</small><br><strong>Investigating</strong> - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>04:05:45</var> GMT+0</small><br><strong>Resolved</strong> - Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 8 Jul 2026 04:01:58 +0000 https://m-chat.instatus.com/incident/cmrbjx3qz038u0zldruixl46r https://m-chat.instatus.com/incident/cmrbjx3qz038u0zldruixl46r Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, AI Studio, Generate Answer, Rewrite Answer outage Type: Incident Duration: 2 minutes Affected Components: PDF Mark down Crawling, Custom Answer, Knowledge Base, Generate Answer, AI Responses, , Domain Crawling, AI Retraining, AI Training, Domain Retraining, Rewrite Answer, AI Studio → Jun 10, 11:59:11 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, AI Studio, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 10, 12:00:51 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, AI Studio, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , , , , , , , , , ,

<p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>11:59:11</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, AI Studio, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>12:00:51</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, AI Studio, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 10 Jun 2026 11:59:11 +0000 https://m-chat.instatus.com/incident/cmq80myus00hvqlk622egvtck https://m-chat.instatus.com/incident/cmq80myus00hvqlk622egvtck KPI data, Weekly report outage Type: Incident Duration: 1 minute Affected Components: KPI data, Weekly report Jun 4, 02:43:50 GMT+0 - Investigating - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 4, 02:44:38 GMT+0 - Resolved - KPI data, Weekly report is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components: ,

<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>02:43:50</var> GMT+0</small><br><strong>Investigating</strong> - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>02:44:38</var> GMT+0</small><br><strong>Resolved</strong> - KPI data, Weekly report is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 4 Jun 2026 02:43:50 +0000 https://m-chat.instatus.com/incident/cmpyw5nrx03v7qur3omj4nse7 https://m-chat.instatus.com/incident/cmpyw5nrx03v7qur3omj4nse7 Signup, Login outage Type: Incident Duration: 2 minutes Affected Components: Login, Signup May 24, 19:18:22 GMT+0 - Investigating - Signup, Login cannot be accessed at the moment. This incident was created by an automated monitoring service. May 24, 19:20:39 GMT+0 - Resolved - Signup, Login is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 24</var>, <var data-var='time'>19:18:22</var> GMT+0</small><br><strong>Investigating</strong> - Signup, Login cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>19:20:39</var> GMT+0</small><br><strong>Resolved</strong> - Signup, Login is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 24 May 2026 19:18:22 +0000 https://m-chat.instatus.com/incident/cmpk5u9jb0h40pbi0l7819m5a https://m-chat.instatus.com/incident/cmpk5u9jb0h40pbi0l7819m5a New chat, Send replies, Receive reply outage Type: Incident Duration: 17 minutes Affected Components: New chat, Receive reply, Send replies May 20, 09:40:30 GMT+0 - Investigating - New chat, Send replies, Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. May 20, 09:57:37 GMT+0 - Resolved - New chat, Send replies, Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 17 minutes

Affected Components: , ,

<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>09:40:30</var> GMT+0</small><br><strong>Investigating</strong> - New chat, Send replies, Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>09:57:37</var> GMT+0</small><br><strong>Resolved</strong> - New chat, Send replies, Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 20 May 2026 09:40:30 +0000 https://m-chat.instatus.com/incident/cmpdvfq1f009lpim5z7yr75t3 https://m-chat.instatus.com/incident/cmpdvfq1f009lpim5z7yr75t3 Create bots outage Type: Incident Duration: 18 minutes Affected Components: Create bots May 20, 09:39:37 GMT+0 - Investigating - Create bots cannot be accessed at the moment. This incident was created by an automated monitoring service. May 20, 09:57:37 GMT+0 - Resolved - Create bots is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 18 minutes

Affected Components:

<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>09:39:37</var> GMT+0</small><br><strong>Investigating</strong> - Create bots cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>09:57:37</var> GMT+0</small><br><strong>Resolved</strong> - Create bots is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 20 May 2026 09:39:37 +0000 https://m-chat.instatus.com/incident/cmpdvel0t025nqnmgtsvtixjt https://m-chat.instatus.com/incident/cmpdvel0t025nqnmgtsvtixjt Receive reply outage Type: Incident Duration: 29 minutes Affected Components: Receive reply Jan 13, 15:15:28 GMT+0 - Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 13, 15:44:56 GMT+0 - Resolved - Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 29 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>15:15:28</var> GMT+0</small><br><strong>Investigating</strong> - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>15:44:56</var> GMT+0</small><br><strong>Resolved</strong> - Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 13 Jan 2026 15:15:28 +0000 https://m-chat.instatus.com/incident/cmkcqhb5h02wcp2cgh1t4qiiz https://m-chat.instatus.com/incident/cmkcqhb5h02wcp2cgh1t4qiiz Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics outage Type: Incident Duration: 28 minutes Affected Components: Knowledge Base, New chat, Integrations, Saving requests, , KPI data, Generate Answer, Ticketing, Deploy requests, Test requests, Login, Domain Crawling, Adding action blocks, Create bots, Chat History, Receive reply, , Send replies, Signup, AI Training, Domain Retraining, Rewrite Answer, , Fetch chats, Live Chat → Analytics → Bot Builder → Jan 13, 15:13:32 GMT+0 - Investigating - Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 13, 15:41:57 GMT+0 - Resolved - Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 28 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>15:13:32</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>15:41:57</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 13 Jan 2026 15:13:32 +0000 https://m-chat.instatus.com/incident/cmkcqetaw020213f0qip7n7f4 https://m-chat.instatus.com/incident/cmkcqetaw020213f0qip7n7f4 Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, AI Studio, Generate Answer, Rewrite Answer outage Type: Incident Duration: 2 minutes Affected Components: PDF Mark down Crawling, Generate Answer, Custom Answer, AI Responses, Knowledge Base, , Domain Crawling, AI Retraining, AI Training, Domain Retraining, Rewrite Answer, AI Studio → Jan 12, 00:12:11 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, AI Studio, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 12, 00:14:11 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, AI Studio, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , , , , , , , , , ,

<p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:12:11</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, AI Studio, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:14:11</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, AI Studio, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 12 Jan 2026 00:12:11 +0000 https://m-chat.instatus.com/incident/cmkaertt402jlxnejbtphyx7b https://m-chat.instatus.com/incident/cmkaertt402jlxnejbtphyx7b KPI data, Weekly report outage Type: Incident Duration: 2 minutes Affected Components: KPI data, Weekly report Jan 12, 00:12:11 GMT+0 - Investigating - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 12, 00:14:19 GMT+0 - Resolved - KPI data, Weekly report is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:12:11</var> GMT+0</small><br><strong>Investigating</strong> - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:14:19</var> GMT+0</small><br><strong>Resolved</strong> - KPI data, Weekly report is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 12 Jan 2026 00:12:11 +0000 https://m-chat.instatus.com/incident/cmkaertf205twxcv6pj3s0jsh https://m-chat.instatus.com/incident/cmkaertf205twxcv6pj3s0jsh Receive reply outage Type: Incident Duration: 2 minutes Affected Components: Receive reply Jan 12, 00:08:21 GMT+0 - Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 12, 00:09:57 GMT+0 - Resolved - Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:08:21</var> GMT+0</small><br><strong>Investigating</strong> - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:09:57</var> GMT+0</small><br><strong>Resolved</strong> - Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 12 Jan 2026 00:08:21 +0000 https://m-chat.instatus.com/incident/cmkaemvx90bfxjhbh0y5mbfhg https://m-chat.instatus.com/incident/cmkaemvx90bfxjhbh0y5mbfhg Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange outage Type: Incident Duration: 6 minutes Affected Components: New chat, Saving requests, Block(Dialog) Execution, Message exchange, Webhooks Jan 12, 00:08:20 GMT+0 - Investigating - Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 12, 00:13:53 GMT+0 - Resolved - Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components: , , , ,

<p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:08:20</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:13:53</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 12 Jan 2026 00:08:20 +0000 https://m-chat.instatus.com/incident/cmkaemvee0bq6u3sg1l4m1nll https://m-chat.instatus.com/incident/cmkaemvee0bq6u3sg1l4m1nll New chat, Send replies, Receive reply outage Type: Incident Duration: 2 minutes Affected Components: New chat, Receive reply, Send replies Jan 12, 00:09:57 GMT+0 - Resolved - New chat, Send replies, Receive reply is now operational! This update was created by an automated monitoring service. Jan 12, 00:08:18 GMT+0 - Investigating - New chat, Send replies, Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , ,

<p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:09:57</var> GMT+0</small><br><strong>Resolved</strong> - New chat, Send replies, Receive reply is now operational! This update was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:08:18</var> GMT+0</small><br><strong>Investigating</strong> - New chat, Send replies, Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Mon, 12 Jan 2026 00:08:18 +0000 https://m-chat.instatus.com/incident/cmkaemu5c0bfnjhbh5nq2zxke https://m-chat.instatus.com/incident/cmkaemu5c0bfnjhbh5nq2zxke Integrations outage Type: Incident Duration: 6 minutes Affected Components: Integrations Jan 12, 00:08:17 GMT+0 - Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 12, 00:14:25 GMT+0 - Resolved - Integrations is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:08:17</var> GMT+0</small><br><strong>Investigating</strong> - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:14:25</var> GMT+0</small><br><strong>Resolved</strong> - Integrations is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 12 Jan 2026 00:08:17 +0000 https://m-chat.instatus.com/incident/cmkaemsud02j5hux7p4dftzp5 https://m-chat.instatus.com/incident/cmkaemsud02j5hux7p4dftzp5 Block(Dialog) Execution outage Type: Incident Duration: 6 minutes Affected Components: Block(Dialog) Execution Jan 12, 00:08:17 GMT+0 - Investigating - Block(Dialog) Execution cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 12, 00:14:46 GMT+0 - Resolved - Block(Dialog) Execution is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:08:17</var> GMT+0</small><br><strong>Investigating</strong> - Block(Dialog) Execution cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:14:46</var> GMT+0</small><br><strong>Resolved</strong> - Block(Dialog) Execution is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 12 Jan 2026 00:08:17 +0000 https://m-chat.instatus.com/incident/cmkaemsub05rc12pki1wdu1lk https://m-chat.instatus.com/incident/cmkaemsub05rc12pki1wdu1lk Signup, Login outage Type: Incident Duration: 6 minutes Affected Components: Login, Signup Jan 12, 00:08:16 GMT+0 - Investigating - Signup, Login cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 12, 00:14:03 GMT+0 - Resolved - Signup, Login is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:08:16</var> GMT+0</small><br><strong>Investigating</strong> - Signup, Login cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>00:14:03</var> GMT+0</small><br><strong>Resolved</strong> - Signup, Login is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 12 Jan 2026 00:08:16 +0000 https://m-chat.instatus.com/incident/cmkaemsrx05khkvzy8u7i73vc https://m-chat.instatus.com/incident/cmkaemsrx05khkvzy8u7i73vc Integrations outage Type: Incident Duration: 6 minutes Affected Components: Integrations Jan 9, 08:44:40 GMT+0 - Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 9, 08:50:17 GMT+0 - Resolved - Integrations is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:44:40</var> GMT+0</small><br><strong>Investigating</strong> - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:50:17</var> GMT+0</small><br><strong>Resolved</strong> - Integrations is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 9 Jan 2026 08:44:40 +0000 https://m-chat.instatus.com/incident/cmk6mrc3k00gs5g02y8nhjmx3 https://m-chat.instatus.com/incident/cmk6mrc3k00gs5g02y8nhjmx3 Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics outage Type: Incident Duration: 39 minutes Affected Components: New chat, Integrations, Saving requests, Generate Answer, Ticketing, Deploy requests, Test requests, Knowledge Base, Login, Domain Crawling, Adding action blocks, Create bots, Chat History, , KPI data, Receive reply, , Send replies, Signup, AI Training, Domain Retraining, Rewrite Answer, , Fetch chats, Live Chat → Analytics → Bot Builder → Jan 9, 08:11:30 GMT+0 - Investigating - Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 9, 08:50:56 GMT+0 - Resolved - Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 39 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:11:30</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:50:56</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 9 Jan 2026 08:11:30 +0000 https://m-chat.instatus.com/incident/cmk6lkon4003z5g026w7yyzup https://m-chat.instatus.com/incident/cmk6lkon4003z5g026w7yyzup Receive reply outage Type: Incident Duration: 40 minutes Affected Components: Receive reply Jan 9, 08:09:04 GMT+0 - Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 9, 08:48:59 GMT+0 - Resolved - Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 40 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:09:04</var> GMT+0</small><br><strong>Investigating</strong> - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:48:59</var> GMT+0</small><br><strong>Resolved</strong> - Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 9 Jan 2026 08:09:04 +0000 https://m-chat.instatus.com/incident/cmk6lhjea041zufziwd0ss5gd https://m-chat.instatus.com/incident/cmk6lhjea041zufziwd0ss5gd Integrations outage Type: Incident Duration: 33 minutes Affected Components: Integrations Jan 9, 08:06:25 GMT+0 - Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 9, 08:39:05 GMT+0 - Resolved - Integrations is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 33 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:06:25</var> GMT+0</small><br><strong>Investigating</strong> - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:39:05</var> GMT+0</small><br><strong>Resolved</strong> - Integrations is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 9 Jan 2026 08:06:25 +0000 https://m-chat.instatus.com/incident/cmk6le4nf002t8gq89k66be90 https://m-chat.instatus.com/incident/cmk6le4nf002t8gq89k66be90 Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange outage Type: Incident Duration: 47 minutes Affected Components: New chat, Saving requests, Block(Dialog) Execution, Message exchange, Webhooks Jan 9, 08:03:22 GMT+0 - Investigating - Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 9, 08:49:55 GMT+0 - Resolved - Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 47 minutes

Affected Components: , , , ,

<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:03:22</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:49:55</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 9 Jan 2026 08:03:22 +0000 https://m-chat.instatus.com/incident/cmk6la7fg0036mayx6fjaqczh https://m-chat.instatus.com/incident/cmk6la7fg0036mayx6fjaqczh Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics outage Type: Incident Duration: 4 minutes Affected Components: New chat, Integrations, Saving requests, KPI data, Generate Answer, Receive reply, Chat History, Ticketing, , Deploy requests, Test requests, Knowledge Base, Login, Domain Crawling, Adding action blocks, Create bots, , Send replies, Signup, AI Training, Domain Retraining, Rewrite Answer, , Fetch chats, Live Chat → Analytics → Bot Builder → Jan 9, 08:00:32 GMT+0 - Investigating - Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 9, 08:04:11 GMT+0 - Resolved - Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:00:32</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>08:04:11</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, Domain Crawling, Domain Retraining, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, Bot Builder, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Live Chat, KPI data, Ticketing, Analytics is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 9 Jan 2026 08:00:32 +0000 https://m-chat.instatus.com/incident/cmk6l6kwx0btd9abanf08k76j https://m-chat.instatus.com/incident/cmk6l6kwx0btd9abanf08k76j Fetch chats, Chat History outage Type: Incident Duration: 13 minutes Affected Components: Chat History, Fetch chats Jan 5, 00:08:48 GMT+0 - Investigating - Fetch chats, Chat History cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 5, 00:21:49 GMT+0 - Resolved - Fetch chats, Chat History is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 13 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>00:08:48</var> GMT+0</small><br><strong>Investigating</strong> - Fetch chats, Chat History cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>00:21:49</var> GMT+0</small><br><strong>Resolved</strong> - Fetch chats, Chat History is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 5 Jan 2026 00:08:48 +0000 https://m-chat.instatus.com/incident/cmk0ekich05zmsjpiu5at0cnr https://m-chat.instatus.com/incident/cmk0ekich05zmsjpiu5at0cnr Scheduled Maintenance : Oracle MySQL Type: Maintenance Duration: 1 hour Affected Components: New chat, Fetch chats, Receive reply, Generate Answer, Rewrite Answer, Chat History, Block(Dialog) Execution, KPI data, Weekly report, Ticketing, New chat, Message exchange, Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Webhooks, App, Signup, Integrations, Mobile app, Webhooks, Login, SSO Login, Customer Portal, Website, Adding action blocks, Saving requests, Send replies, Test requests, Deploy requests, Create bots Sep 23, 02:30:01 GMT+0 - Identified - Maintenance is now in progress Sep 23, 03:30:00 GMT+0 - Completed - Maintenance has completed successfully Sep 23, 02:30:00 GMT+0 - Identified - We would like to inform you that we are scheduling maintenance to upgrade the MySQL version. This upgrade is part of our ongoing efforts to ensure stability, performance, and security. Type: Maintenance

Duration: 1 hour

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>02:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>03:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>02:30:00</var> GMT+0</small><br><strong>Identified</strong> - We would like to inform you that we are scheduling maintenance to upgrade the MySQL version. This upgrade is part of our ongoing efforts to ensure stability, performance, and security..</p> ]]> Tue, 23 Sep 2025 02:30:00 +0000 https://m-chat.instatus.com/maintenance/cmfuupsoq00iktsbr08dd2ktj https://m-chat.instatus.com/maintenance/cmfuupsoq00iktsbr08dd2ktj